Relationships
Openness and transparency
Our unique structure creates an environment where confidentiality is a natural part of the culture. We know that transparency builds trust and keeping you informed about your performances and advising on new opportunities are essential to both solid banking relations and sound investments.
Building long-term relationships
The key to our success has been delivering against client expectations over time. That means taking a long-term view but tempering it with a keen awareness of short-term needs. Success is not simply measured in percentages but in the growth and preservation of clients’ assets over years. The relationship between clients and their portfolio managers is key. Every client has his own relationship manager and backup. The bank has historically one of the lowest turnover rates, clients enjoy a long lasting relationship. In some cases we have dealt over several decades. The understanding built over time translates into better performance and smoother, more open banking.
Matching results to expectations
There is a strong correlation between risks and returns. By making sure we exactly match investment strategies to individual needs and long-term plans, we provide a buffer against short-term changes in financial and investment conditions. In the same way, we ensure that clients with more aggressive strategies are ready to exploit opportunities as they occur.
